Terms and Conditions:


By using or purchasing products from this website, you are consenting to our terms and conditions as set below:


1. Product Warranty


1.1 Each product will have its own warranty along with specific terms and conditions. Please carefully read the warranty details provided with the product before making a purchase. The warranty information will be clearly mentioned in the product description in the shopping cart or on the website. Unless otherwise specified, all warranties are based on the return-to-manufacturer policy, and any associated costs will be borne by the customer.


1.2 Prior to packaging, all products are personally inspected to ensure quality. Our packaging method minimizes the risk of damage during transit. If the goods are damaged during delivery, you must notify us within 48 hours. However, for compensation regarding damages, please contact the freight company directly.


1.3 In the event that you receive a defective product, we offer the option of repair or replacement. Please notify us within 3 days of the original delivery and provide us with photographs of the defect before returning the item.


2. No Money Back Guarantee


2.1 Due to the specialized nature of our products, we do not provide any form of money back guarantee. Our policy is not to offer returns or refunds, particularly for cases where customers simply change their minds. However, there may be special circumstances in which our suppliers agree to accept the return of a device for a refund. Such cases are subject to stringent conditions and require prior approval. Please see 3. Returns


3. Returns


3.1 Returns are solely at the discretion of us or the distributor and are subject to approval.


3.2 If a return is accepted, to initiate a return, the customer must email us with a detailed explanation and wait for approval before returning the unwanted product.


3.3 The returned product must be in brand-new condition, including all original packaging.


3.4 Products must be returned within 10 days of the original dispatch date.


3.5 Please note that a mandatory minimum 20% restocking fee applies to all approved returns. Other fees like transaction and freight costs will also be deducted from the refund.


3.6 The restocking fee may increase if products are returned with marks, damage, or missing parts.


3.7 Any approved refunds will be processed after the product has been returned, inspected, and paid on the 20th of the following month.


4. Limitations of Liability


4.1 To the maximum extent permitted by law, we shall not be liable for any direct, indirect, incidental, consequential, or special damages arising out of or in connection with your use or inability to use our website or products.


4.2 We make no representations or warranties about the suitability, reliability, availability, timeliness, or accuracy of the information, products, services, or related graphics contained on our website for any purpose.


4.3 You acknowledge and agree that any reliance on such information, products, services, or related graphics is at your own risk.


4.4 please see for not making medical claims.


5. Intellectual Property Rights


5.1 All intellectual property rights, including trademarks, logos, and copyrighted materials displayed on our website, belong to their respective owners.


5.2 You are granted a limited license to access and use the materials on our website for personal, non-commercial purposes only. This license does not transfer any ownership rights to you or permit any commercial use or distribution of the materials.


5.3 You agree not to copy, reproduce, modify, or create derivative works based on our intellectual property without obtaining explicit permission from the respective owners.


6. Dispute Resolution


6.1 Any disputes arising out of or in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the courts in [Jurisdiction].


7. Privacy Policy


7.1 We are committed to protecting the privacy of our customers. Our Privacy Policy outlines how customer data is collected, used, and protected. Please refer to our Privacy Policy [include a link to your Privacy Policy page] for detailed information on our data practices.


8. Governing Law


8.1 Any claim relating to this website shall be governed by the laws of [Jurisdiction].


9. Account Creation


9.1 To use the services and/or products offered on the website, you must provide accurate, correct, and up-to-date information about yourself, including your name, email address, username, password, and other personal information.


9.2 You agree that any registration information you provide to us will be accurate, correct, and up to date. You must not impersonate someone else or provide account information or an email address other than your own. Your account must not be used for any illegal or unauthorized purpose. You must not violate any laws in your jurisdiction when using the service or product.


10. Lawful Purposes


10.1 You may use the site, service, and/or products for lawful purposes only. You are financially responsible for all purchases made through the site, whether by you or someone acting on your behalf. You agree to use the site, services, or products for legitimate, non-commercial purposes only.


10.2 You shall not post or transmit through the site or social media groups managed by our website material that violates or infringes the rights of others, or material that is threatening, abusive, defamatory, libelous, invasive of privacy or publicity rights, vulgar, obscene, profane, or otherwise objectionable. You shall not post material that contains injurious formulas, recipes, or instructions, or material that encourages conduct that would constitute a criminal offense, give rise to civil liability, or otherwise violate any law.


11. Refusal of Services/Products


11.1 The services and/or products are offered subject to our acceptance of your order or requests. We reserve the right to refuse service to any order, person, or entity without providing a reason. No order is deemed accepted by us until payment has been processed. We may change or discontinue any aspect or feature of the site, product, or service at any time, subject to fulfilling our previous responsibilities to you based on the acceptance of your payment.


12. Duration of Agreement


12.1 Once confirmed, we will provide you with access to the purchased service or product. You agree and understand that access to the service/product may be influenced and affected by third parties that we use to provide the service (web hosting, membership site plugins, etc.). You agree and understand that no breach of contract action may be initiated against [Your Company Name] when there are reasonable delays in accessing the service or product.


12.2 We reserve the right to terminate the service or product and/or access to certain features of the service or product with or without prior notice to you. We will make reasonable efforts to provide notice but are not required to do so under the terms of this agreement.


Shipping Policy

13.1 Orders are usually processed between 1 to 3 days. The courier company usually aims but does not guarantee a timely 2-day delivery.


13.2 While we strive to keep our inventory well stocked, in the event that we are out of stock, there may be a delay of approximately 2 weeks. We will contact you if we are waiting for an overseas shipment.


13.3 Please note that we aim to reduce waste by reusing packaging materials.


13.4 We cannot be held responsible or liable for lost or stolen packages that have delivery confirmation to the address provided by the customer. The customer accepts full responsibility to file any claims with the carrier for damaged and/or lost shipments. Please be aware that courier companies may have limited liability coverage, such as a maximum of $2,000 (or as specified by the carrier) for lost or damaged packages. We do not take responsibility for any shipment delays caused by our carriers. No refunds or exchanges for shipping costs will be provided in such cases.


No Medical Claims

14.1 We want to emphasize that our products are not intended to diagnose, treat, cure, or prevent any medical conditions. We do not make any medical claims or guarantees regarding the effectiveness or results of our products.


14.2 The information provided on our website, including product descriptions, testimonials, and other content, is for informational purposes only. It is not intended as a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or qualified healthcare provider with any questions you may have regarding a medical condition.


14.3 Individual results may vary. The outcome and benefits experienced from using our products may differ from person to person. Factors such as individual physiology, usage patterns, and adherence to instructions can influence the results obtained.


14.4 Our products should be used in accordance with the provided instructions, and if you have any concerns or questions regarding their use, please consult with a qualified healthcare professional before using them.


14.5 We strongly recommend that you do not disregard professional medical advice or delay seeking medical treatment based on information or testimonials provided on our website or through our products.



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Brilin Ltd

0800 774 885


8 Settlers Crescent

Ferrymead, Christchurch 8023

New Zealand